Desktop Support Technician Customer Service & Call Center - South Bay, FL at Geebo

Desktop Support Technician

CMIT Solutions of Southwest Silicon Valley CMIT Solutions of Southwest Silicon Valley South Bay, FL South Bay, FL Full-time Full-time Estimated:
$48.
7K - $61.
7K a year Estimated:
$48.
7K - $61.
7K a year Desktop Support Technician Job Description We are an established Managed IT Services provider based in the South Bay, with clients on the Peninsula and in Silicon Valley.
We are seeking an experienced and passionateDesktop Support Technicianwho thrives in a fast pace start-up mode.
You will be expected to challenge and to be challenged.
You must have genuine passion, drive and care for the environment.
This is an exciting full-time opportunity with a potential career growth.
Role The Desktop Support position within the IT Operations team will be on the front lines of IT systems support.
The primary task of this position will be to troubleshoot and resolve endpoint issues, install and support the systems, and assist with the day-to-day operations in supporting IT infrastructure to provide for the growth of company's initiatives.
These duties will be performed in compliance with policy guidelines and within timeframes as defined in the team's SLAs and/or project requirements.
Responsibilities Provide day-to-day delivery and technical support for end-users of desktop applications, telephones, handheld email devices, printers and computer hardware Supports Windows desktop OS Provides timely resolution of end user problems in accurate manner Diagnoses and troubleshoots computer and general network issues Provide support for field personnel remote communications and connectivity Basic administration of phone systems and other services as required Requirements Knowledge of Windows environment and computer hardware and software at an intermediate or advanced level Experienced in remote customer support including wireless LAN access, VPN, DSL, and Cable services.
Experience in Backups, Active Directory, Exchange 20072010, and Windows server environments Experienced in supporting smartphones (Blackberry, Droid, iPhone and iPad).
Experienced in supporting senior level executives Experienced in Altiris (Imaging, packaging, scripting) Excellent customer service skills, strong attention to details with excellent follow up A professional attitude, and providing outstanding & friendly client services, is critical Excellent troubleshooting and communication skills Requires 5 - 8 years of experience in desktop support If interested, please forward resume to it email protected .
We are an established Managed IT Services provider based in the South Bay, with clients on the Peninsula and in Silicon Valley.
We are seeking an experienced and passionateDesktop Support Technicianwho thrives in a fast pace start-up mode.
You will be expected to challenge and to be challenged.
You must have genuine passion, drive and care for the environment.
This is an exciting full-time opportunity with a potential career growth.
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Estimated Salary: $20 to $28 per hour based on qualifications.

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